FAQs

A travel concierge (previously called a ‘travel agent’) is your go-to resource for planning and booking your next trip, whether that’s your milestone celebration, multi-generational family trip, bucket list adventure or something else.

Trained and certified through a host agency, travel concierges are both 1) travel lovers with their own travel experience, as well as 2) plugged into a global community of advisors and partners who can be drawn upon to help create and execute your perfect trip. 

We assist with everything from helping you choose a destination and finding the right accommodations to planning itineraries and managing your bookings.

When working with us, you can expect your experience to be incredibly personalized. Our #1 job is to make sure your trip is perfect for YOU, whatever that may look like.

From our first consultation call to check-ins throughout your journey to a follow-up afterwards, we want you to feel supported during the entire process. 

Aside from that, you can also expect:

• to always have the inside scoop on the latest trends in travel and in your specific destination

• to get great VIP perks and amenities through our travel partners when they’re available

• to have a point of contact that works directly with on-the-ground partners, offering you the support you need

Send us a message here and within 24 hours, we’ll get back to you to schedule your complimentary consultation call. 

On the call, we’ll ask more in-depth questions about your trip, travelers, preferences and more. We’ll discuss exactly how we can help you, and what our service fees for organizing that trip would be, if applicable. 

At the end of the call, we’ll wrap up by going over next steps, including the timeline for deliverables and more.

“Fora Travel” is the host agency through which we are trained and certified to be travel advisors.

Through “Fora Travel”, we have connections to travel partners all over the world, including thousands of hotels.  We’re also plugged in to a community of other travel advisors sharing information about the travel industry with one another so we can all help each other’s clients have the best possible trips.

Through our global network of travel partners, we’re able to secure free VIP perks and amenities at over 4,500 hotels and cruise lines. 

Some of these perks may include: 

• daily complimentary breakfast

• resort / spa credit

• welcome amenity

• complimentary wifi

• room upgrade (when available)

• early check-in, late check-out (when available).

Travel partners (like our network of hotels and cruise lines) pay a commission to travel advisors who refer them business. This is all done behind the scenes, without costing you, the client, anything extra. 

Expedia and other online booking sites earn the same commissions when you book through them, but when using a travel advisor instead, you get real support from a person and small business who both cares about your trip and has the connections to make sure it all goes smoothly. 

We have an extensive background of personal travel, but even if we haven’t been where you want to go, we have dozens of resources at our disposal to plan and book your dream trip, including a network of thousands of other travel advisors as well destination experts and on-the-ground partners.

Yes! Safaris, cruises, expeditions to the polar regions….whatever you can think of! Whether you’re planning to create a bespoke itinerary full of many moving pieces that all need to work together or want to join in a pre-planned group adventure or excursion, we can help you find the right company or provider that offers exactly what you’re looking for.

Possibly. We love to work with each one of our clients to create an arrangement that works for them, and we know how important managing bookings can be to some people. 

However, please note that packages which don’t include bookings ( i.e. you book your own hotel) will incur an additional planning fee. 

Also, it may not be possible for you to book all “extras” we can offer (e.g. tours, events, exclusive experiences) as we have relationships with in-country providers that do not work directly with clients.  

We can discuss an arrangement that works for you on our consultation call.

If you’ve already done the research and have chosen an accommodation (e.g. hotel / villa) or cruise you’d like to take, you can get in touch to allow us to book it on your behalf at no cost if it’s one of our travel partners. By doing so, you can get free perks when we “VIP” your reservation! 

For the “curated” and “custom” itinerary planning packages we offer, we do charge a non-refundable service fee to cover time spent crafting your itinerary. 

Each client’s total service fee is dependent on the number of days of their trip, number of travelers, level of service needed, whether accommodation bookings will be included and other factors.

Service fees are non-refundable and must be paid in full prior to the final delivery of your itinerary. 

In the event cancellations of accommodations, tours, etc are needed, the cancellation policy of the company or provider which the service was booked through will be followed. 

Travel insurance is highly recommended for all trips in the event changes or cancellations of bookings need to be made, which is something we can discuss on our consultation call.